Car park P5

Frequently asked questions

• How do I get in and out of the car park I have reserved?

  Once your reservation has been confirmed and paid for, you will receive an email confirming your booking, which will contain a PIN code. Upon arrival, your vehicle will be automatically recognised thanks to automatic licence plate recognition for easier and faster access (if not, you will have to enter the received code). A ticket will then be issued from the terminal, which you will need to keep in order to leave the car park. Watch the video

• Can I enter after the time indicated on my reservation?

  Yes, you will have no problem entering after the reserved time.

• Is it possible to enter and leave repeatedly throughout my reservation?

  Yes, you can leave and enter the reservable car parks multiple times throughout the duration of your prepaid parking period using the same PIN code.

• If my code doesn't work, how can I get into the car park?

  If there is a problem opening the barrier, simply use the intercom on the entrance terminal; the agents on duty have all information concerning reservations. They will be able to check your reservation and open the gate. You will have to ring again when you leave.

• What happens if I exceed my parking time?

  You will have to pay an additional fee as specified in our general terms and conditions. You can pay the surcharge directly by credit/debit card at the automated pay stations or at the exit terminals designed for this purpose.
  To prevent this situation, it is important to allow sufficient time between the arrival time of the flight and the exit time from the car park.

  Please note, you can extend your booking free of charge by up to 6 hours.

  To prevent this situation, it is important to allow sufficient time between the arrival time of the flight and the exit time from the car park.

• What happens if your flight is delayed?

  If you have provided your return flight number, your car park booking will automatically be extended at no extra cost should your flight be delayed.

  If not, you will be charged a flat rate of €35 per day when you leave. Please note, you can extend your booking free of charge by up to 6 hours.